• about usps banking
    USPS Banking is a system that helps unbanked or underbanked user have basic financial services that are not predatory. According to the FDIC National Survey of Unbanked and Underbanked Households, as of 2017, approximately 8.4 Million US citizens (6.5%) are considered unbanked, and additionally 18.7% are considered underbanked individuals.
  • objective
    The objective of this project is to design a system of banking services within the United States Postal Service that acts as a stepping stone for users between being completely unbanked and having a traditional bank account.
  • approach
    By surveying the target audience of unbanked/underbanked users, further research stemmed from this information collected to create a solution using human-centered design thinking methods that met these needs informed by our data
Rachel Arthur:
Research Lead
Chelsea Wechsler:
UX Lead
Leslie Rubio:
UI Lead

see my [ proceso ]
project type
Design Research
United States
Postal Service
Made on